Shahid Iqbal & Co logoShahid Iqbal & Co

Returns & Exchanges

Return window

If a product arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery and we'll arrange a replacement or refund.

Condition for returns

Items must be unused, in their original packaging, with all parts included. Custom or bulk/wholesale orders may not be eligible for return — ask before ordering if you're unsure.

How to start a return

Message us on WhatsApp at +92 311 7798157 with your order number and photos of the issue, and we'll take it from there.

Refunds

Approved refunds are sent by bank transfer to the account used for the original payment, within 7 business days of approval.